Transportation Carrier Manager en Madrid

You will play a key role in developing a leadership position for Amazon within Spain, by managing the long-term relationship between Amazon and our transportation companies providers. In this context, you will be dealing on a regular basis with our carriers and internal stakeholders, which is why you will need to like the exposure and negotiations.
You will also be accountable for dealing with challenging operations issues that will require a deep analysis of our distribution understanding of our network, and you will have the ability to implement solutions that will influence the short and long-term operations.


Within the Transportation team, you will be responsible for driving improvements to complex logistics problems, pursuing strategic initiatives and managing innovation projects across our constantly expanding European Fulfillment Network (and dealing with the inevitable challenges that come with continuous, rapid growth).


Responsibilities
· Executes performance management metrics reviews (cost, speed, quality, etc.) for outbound transportation and derive develop improvement plans from it
· Drives continuous improvement initiatives with carriers, fulfilment centers, customer service and Retail teams to improve customer experience, costs and processes
· Prepare and lead Ops calls, daily business reviews, WBRs, QBRs, CS workshops with Express Carriers
· Advises Amazon leadership team proactively of critical situations along with the expected impact and mitigation actions planned
· Produces and communicates transport plans/forecasts on a regular basis
· Manages Transportation related escalations
· Drives root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve a problem
· Drives innovation by taking ownership of new projects and its operational success

· A degree in Business, Economics, Logistics, Engineering, Mathematics or similar field
· Relevant experience in Transportation or Supply Chain, preferably in a similar role, within a high-volume logistics, manufacturing or engineering environment
· Excellent customer service skills and commercial understanding
· Ability to drive complex analysis, and making data driven decisions
· Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences.
· Fluent written and spoken English and Spanish
· Ability to handle multiple competing priorities and projects in a fast-paced environment

· Master’s level degree or higher preferred.
· Familiarity with operations and supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.
· Advanced SQL

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