SERVICENOW_Service Management Analyst - Madrid

Innovation and talent. Welcome to Accenture, the place where we help improve the way the world lives and works.

At Accenture Technology we are passionate about technology and we love helping our clients realize their full potential. Actually We have been doing it for more than 50 years.

Cloud Computing, Intelligent Networks, analytical intelligence or mobility services are some of the priority areas where our more than 3,000 professionals work day by day. We are specialized in the provision of specific technological services by environment, language, platform and solution and we are leaders in Design, Development and Application Management; Development Centers, Solutions and Excellence; Business Intelligence & Information Management and Digital Signature Services.

Imagining is the first step. Make it happen is the following. Join Accenture Technology and you can help us design the future of our customers' technology.

We are looking for a professional with 3 to 5 years of experience in 

Functions

Configuring and Administering ServiceNow. 

Asset & Configuration modules

Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production

Strong documentation & communication skills

Requirements:

• 3 - 5 years of experience configuring and Administering ServiceNow. 
• 3 years of experience on Asset & Configuration modules
• Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
• ServiceNow System Administrator Certification preferred
• ITIL V3 Foundation Certification preferred
• Strong documentation & communication skills
• Fluent in English 
• Flexible and able to adapt to a rapidly changing environment
• Positive, self-motivated individual who can complete goals
• Strong problem solving, decision-making, and analytical abilities.
• Flexibility to work with a variety of personalities and styles

“Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity”