Technical Platform CPO (Central Product Owner) en Madrid

Rubik's Cube, a 3-D combination puzzle, was invented in 1974 by Hungarian sculptor and professor of architecture Ernő Rubik. Erno realized that if each of the blocks revolved around a rounded center, they could move freely, without breaking or losing the cube shape.

We are working on a transformation programme that will unite ING Retail businesses in four Challenger countries – Spain, Italy, France, and the Czech Republic– onto one advanced digital platform serving more than six million customers: this is what we call the Rubik platform.

We rely on new technologies extracting the greatest functionality from each of them, with Agile Methodology, in an international environment where the official language is English, and where there is only room for colleagues who are as good at working with people as with machines.

There are 43,252,003,274,489,856,000 possible positions in the Rubik's cube, but only by choosing the right ones in each moment leads you to the desired solution of the puzzle.

We look for people who are passionate about algorithms and technological challenges to help us push the squares of our cube and discover optimal movements that we could never even have imagined. We know that you could take off all the stickers and put them back, making it look like it's finished... but we don’t do things like this. We want people concerned about clean code, scalability, code testing... and lazy, very lazy, who want to automate everything to never have to do it again ;)

If you like what you’ve read so far, go warm up your hands as we tell you more!

Your role and work environment

As Technical Platform CPO (Central Product Owner) you contribute to helping ING to unite our Retail businesses in four Challenger countries– Spain, Italy, France, Czech Republic– onto one advanced, scalable, customer centric retail banking platform, serving more than seven million customers.

CPOs are organized around different focus areas within the same Tribe (a focus area is for instance a set of products needed to complete an end to end customer journey). We are looking for a CPO in the Platform development transversal domain.

Areas of domain are made typically by 3-6 Squads working on connected parts of a transversal product. As a CPO, you work with and support other colleagues to ensure the delivery of a great product to your customers in a multidisciplinary environment where understanding of the

IT solution is a must.

You are a team player, leader, motivator and an expert in the business content of your area.

You have a track record in setting and executing the business strategy and a proven experience managing and delivering the product in a multidisciplinary environment with complex objectives.

You will initiate and drive change, working closely with customers and key stakeholders on vision, strategy and the road map.

Together with the POs of the Squads, you are actively involved in the maintenance,

development and realization of (new) products / services / functionalities. As an expert, you will deliver all the necessary business know-how and skills within and across the Squads to realize the shared Tribe purpose.

As a CPO you will report to the Chapter Lead on the How (craftsmanship), and to the Tech Services Tribe Lead on the What (strategy).

Your key responsibilities

You support the Tech Services Tribe Lead in the creation of the vision and strategy as well as the execution of overall Tech services tribe goals.

You work closely with colleagues across ING to deliver results under challenging timelines.

You are representing the voice of the customer, have a strong vision on how to attract consumers and focus continuously on improving the journeys we are offering.

You lead the solution design for the product of your squad (content, stakeholders, deliverables, risk and compliance, planning, ...).

Additionally, you coordinate with other POs the solution design of their squads to ensure consistency, manage dependencies according to the overall planning.

You will have the role of Product Owner for your own squad.

You own the backlog of your squad and as such decide on priority. You do this by maximizing business value through ordering and prioritizing.

You coordinate with other POs the work of the squad assigned to your area.

You are responsible for improving the product, for the day-to-day performance and continuity, and for building reliable services.

As a key leader you build the bridge between business and IT by managing key product stakeholders in these areas across multiple organizational domains, disciplines and geographies.

As a CPO you coordinate the work of the squads in your area working closely and together with the respective POs.

You monitor the outcome of the Products delivered by the area and, together with the other

POs and squads, you are responsible for its results. Therefore, you lead the ‘what’ across the

Squads and ensures that functional and non-functional requirements are addressed for all stakeholders and monitor the delivered results for effectiveness.

You solve conflicts and misalignment within your area.

You take ownership for needs, dependencies and requests from your area within the Tech services tribe and with other stakeholders.

We are looking for

A leader of our Orange Code culture displaying the following behaviors

You ensure and foster team spirit with your squad and area.

You lead and inspire your teams to get the best out of them.

You are able to simplify solutions and processes and tell the story clearly to various international stakeholders.

You actively support and work with colleagues from your and other Tribes to ensure all solutions and processes are compliant and fit-for-purpose.

You apply your experience as a leader in delivery, strategic road mapping and adherence to target audiences in the fast-changing context of digital transformation to achieve results.

You contribute to the ING One Agile Way of Working and safeguard the Orange Code

You ensure compliance with ING’s policies and standards.

You stimulate cross-border interaction and alignment between people, Tribes, Squads, Chapters.

You give and ask for constructive feedback.

 Proven track record and technical skills

Master or bachelor’s degree with a minimum of 10 years of experience.

Experience as Manager or similar position.

Proven experience of working together and for Senior Management.

Driven and customer focused, loving to collaborate with different people.

Good analytical skills.

Proven planning & organizational skills.

Clear communications skills ad executive level (written and oral).

Passionate about innovation and new market trends.

Able to work in an autonomous way and to take initiative.

Making things happen thanks to your ‘can do’ attitude.

Problem solving mindset.

Team player.

Excellent oral and written English skills.

Ability to work on a complex international level.

Versatility, experience in several business domains is a plus.

 Your work environment

The work location is Las Rozas, on the outskirts of Madrid although, it will change to Calle Vía de los Poblados, 1, 28033 (Madrid) during 2020.

You will work in close connection with an international network of colleagues and leaders.

You will help us solve our puzzle… So, what do we offer you?

Restaurant card – We think it’s better with a full stomach.

Medical and dental insurance for you, your partner and children – We take care of you.

Life insurance.

Corporate bus – From Moncloa and Pinar de Las Rozas.

After six months: access to employee conditions in banking products.

After two years: a pension plan.

Gympass Program – We pay part of the gym fee for you.