Senior eCommerce Business Analyst en Sant Cugat del Vallès

HP Online Store is a leading online team that has the charter of not only to offer a personalized purchase experience to all the HP customers, but also to act as a platform to show the last products and services offered by HP Inc.

We are looking for a qualified Business Analyst to support complex IT developments in the European Online Store (location: Barcelona).

The ideal candidate will be a recognized authority internally and externally on leading-edge technologies, theories, or techniques.

She/He will provide innovative solutions to complex and critically sensitive issues affecting multiple Ecommerce disciplines, departments and external suppliers.

She/He will determine and pursue the best course of action to accomplish objectives, collecting multidisciplinary requirements and delivering E2E documentations.

She/He will serve as organization spokesperson on specialized projects or programs.

She/He will champion large projects that affect the company's long-range goals and objectives.

She/He will provide mentoring and guidance.

She/He will act as a subject matter expert.

Your responsibilities in details:

• Solve organizational information issues by analyzing requirements, designing digital solutions, recommending system controls and protocols.
• Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
• Design new ecommerce solutions by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, writing specifications.
• Support Project Management team to define project milestones, deadlines and status updates.
• Collaborate with IT, UX/UI, Operations, Performance Marketing, CRM, Business teams to develop best-in-class ecommerce solutions.
• Provide references for users by writing and maintaining user documentation, providing help desk support, training users, provide guidance during testing phases.

Education and Experience required:

• First Level University degree, Advanced University degree preferred.
• 6 to 8 years of experience as business analyst / software product management.
• Experience with global and international projects.
• Proven experience in Web / Ecommerce project developments (Requirements engineering, analysis and design, documentation, maintenance and change request processes, KPI and Analytics, AB Testing).

Knowledge and Skills required:

• Knowledge of digital technologies.
• Ecommerce Project Experience, preferably Ecommerce for physical products.
• Experience in following domains:  Online customer Experience, payments processing, shipments and logistic, customer service operations, contents and information architecture management.
• Experience in working with decentralized stakeholders around the globe.
• Experience in organizing and effectively handling virtual meetings and virtual workstreams.
• Extensive understanding of critical project management techniques.
• Team player.
• Analytical person.
• Written and verbal communication in English.

About HP

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.

HP has an impressive portfolio and strong innovation pipeline across areas such as: blended reality technology, 3D printing, multi-function printing, Ink in the office, tablets, phablets, notebooks and mobile workstations.

What do we offer?

Due to extensive social benefits, flexible working hours, a competitive salary and shared values, HP is one of the world´s most attractive employer. We make equal opportunities, the achievement of work-life balance and constantly career options our goals.

Interested? Apply right now directly via our Job Portal.

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As a standard part of our hiring process we conduct candidate screenings including CV and education checks

Entity Code: F9

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