Transportation Specialist with French en Barcelona

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Overview
European ROC (Relay Operations Center) is the central control center for Transportation Execution across the Amazon's European Transportation network, supporting both domestic and inter-country transportation movements for European geographies. The team is responsible for planning and scheduling the trucks/vehicles to be placed at each of our fulfillment centers across Europe, based on various factors such as forecast, historical trends, vehicles capacity and carrier capabilities. ROC plays a critical role in ensuring the smooth functioning of Amazon's European transportation network and thereby has direct impact on Amazon's ability to serve customers on time.

Purview of a Transportation Specialist
Transportation Specialist works across the EU in a cross-functional environment with Carriers, Fulfillment Centers and the Retail organizations to determine future demand for transportation resources, and translates these into accurate capacity plans. S/he maintains and reports up to date and accurate statistics, management reports and analysis. S/he also facilitates the flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impact customer experience and business continuity. Transportation Specialist also provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to notice trends and drive customer experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the written and oral form.

Responsibilities include, but are not limited to:
· Understanding of analytical simulations and assessments. Must be able to quickly understand the business impact of trends and make decisions based on available data.
· Reporting and analysis through tools, portals and reports; following solution-driven approach to systems and processes, using advanced computer literacy (Excel, PowerPoint, Outlook, Word).
· Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems); perform ad hoc reporting and analysis as needed is a plus – this ability will be developed over time.
· Develop and understand performance metrics to assist with driving business results.
· Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.
· Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools used by the team.
· Communicate with external customers (Carriers, Vendors, Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
· Provide real-time customer experience by working in 24x7 operating environment.

· Bachelor's degree or equivalent experience in Logistics, Operations, Supply Chain, Transportation or similar
· Ability to prepare, report and interpret data
· Intermediate Excel (Pivot Tables, VLookUps)
· Fluent in English and fluent in French; Spanish or Italian language skills are a plus
· Excellent communication, both verbal and written
· Strong inter-personal and relationship-building skills

· Availability to work in a shift pattern during the day (7am - 3pm or 3pm - 11pm)

· Experience with Supply Chain Management and transportation concepts such as forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.